🍁 Highlights 🍁

• Chameleon is SaaS for product teams to create in-product UX (modals, banners, launchers checklists, microsurveys etc.) to drive user engagement. Watch a short demo here.
• We are a remote-first, Series A, VC-backed startup with ~40 folks distributed across the Americas and Europe. Learn more about our team, company, and culture here. 💕
• We are looking for a Technical Support Specialist with 2+ years experience in SaaS to support the technical needs of our customers
• 🌎 Located in the Americas - specifically in the Pacific or Mountain timezone
• This role is customer-facing but also technical, so a good understanding of HTML and CSS is required. JavaScript knowledge is preferred.
• Salary range for this role is $60k - $100k USD annually, based on experience.
• We try to make our application process different. We think interviewing isn't the best or only way for either party to assess fit. Instead, our process is designed to evaluate work quality, collaboration, and feedback.

Ready? Apply Here If not, read/watch more below

Check out Max (Senior Support Engineer) talk a little bit about this role!

https://www.loom.com/share/cf9dd33dced8495bac4aa7cff83765a1?sid=1d579731-58a9-4f3d-b625-4aa799045a39

Some context on our team 🦎

We raised a Series A in 2022 after years of bootstrapped and sustainable growth, so we are financially strong. We have never conducted reduction layoffs and believe in thoughtful hiring through financial forecasting.

It's a great time to join, as we have a growing customer base and are currently focusing on building our Support function within Customer Success. We work with over 300 product-savvy customers, such as Twilio Segment, Fivetran, Braze, Salesloft, Chili Piper, Clickup, and more. View some of our case studies here! 📚

This role will work alongside our Support Engineers and established CSM team. We aim for solid collaboration between teams as you work to investigate and problem-solve by regularly interfacing with Sales, Product, Engineering, and Operations.